State Farm® Insurance Agent Will Poole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chloe Bergman
July 9, 2025
"I had a great experience working with Jake! He was very knowledgeable, patient, and took the time to explain all my options clearly!"
"Thank you, Chloe! I'm happy to hear that Jake provided you with such a knowledgeable and patient experience. We always aim to make sure our customers understand their options clearly. If you have any more questions or need further assistance, feel free to reach out!"
Alise A
July 4, 2025
"Great experience. I just recently transferred all my business to this agency. Prompt, very communicative, helpful and professional service. Thank you!"
"Thank you, Alise! I'm happy to know that your experience with our office has been positive. We strive to provide prompt and professional service, and it's great to see that reflected in your feedback. If you need anything else, feel free to reach out!"
joycelyn blackwell
July 3, 2025
"Eli Acker is very friendly and professional, a great agent to work with for all your insurance needs!"
"Thank you for your review, Joycelyn! I'm happy to hear that Eli provided you with friendly and professional service. Our team is dedicated to meeting your insurance needs. Let us know if there's anything else we can assist you with!"
Mary Howicz
July 3, 2025
"Jake Howicz is a great agent. Very responsive to our insurance needs. Always there to answer our questions."
"Thank you for your review, Mary! I'm happy to hear that Jake has been responsive and helpful with your insurance needs. We appreciate your feedback and are here whenever you have more questions or need assistance. Thanks for choosing us!"
Christopher Howicz
July 3, 2025
"Great experience here! Jake was very knowledgeable and answered all my questions. Definitely recommend them for all your insurance needs!"
"Thank you, Christopher! I'm happy to hear that Jake was able to assist you and provide the information you needed. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Samantha Parrish
July 3, 2025
"Great experience with Eli Acker! He was very helpful and explained everything so well."
"Thank you, Samantha! I'm happy to hear about your positive experience with Eli. It's great to know he was helpful and clear in his explanations. If you have any more questions or need assistance, feel free to reach out anytime!"
Reece McIntyre
July 3, 2025
"Nothing but Good things to say about Will Poole State Farm and Eli Acker. Very helpful and well organized. Got everything I needed done in a timely manor!"
"Thank you for your review, Reece! I'm happy to hear that you had a positive experience with our office and that Eli was able to assist you efficiently. We’re always here to help with any of your insurance needs!"
Elizabeth Kashmer
July 1, 2025
"If I could give zero stars I would. RUN FAR AWAY FROM THIS PLACE. I’ve had them for a year and a half payed every month on time. Canceling my policies with them has been an absolute nightmare. I can’t imagine needing to file a claim with them. Once you’re on their radar they screen the calls good luck getting anyone on the phone. I’ve gone back and forth for a month. Mind you after they supposedly canceled my policy they still had my card on file and was going to charge me for an additional month. I had to call headquarters to get my auto draft taken off. I want my money back for the half a month I didn’t use! They are all full of excuses.."
"Elizabeth, I’m genuinely sorry for the frustration you've experienced. Your feedback is important, and I assure you that we are committed to addressing these concerns internally. Thank you for bringing this to our attention."
Rall Mekin
December 4, 2023
"Great people; great service."
"Thank you, Rall! We appreciate the kind review!"
Scotty Daugherty
July 25, 2023
"The worst insurance agent around had me driving around all month with no insurance but still took my money. Still no insurance coverage and still no answers."
"Scotty, we understand your frustration. We take full responsibility for your experience and would love to talk to you about how we can improve this issue. Please call our office at (662) 234-7574."
David Sansing
May 10, 2023
"Worked with Poole State Farm for 2 weeks to set up Insurance policies. Very good experience."
"David, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Joe Schroeder
March 25, 2023
"Great staff. Super friendly, super helpful"
"Joe, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Oxford."
Tripp Pacer
March 10, 2023
"Extremely Friendly staff! Very professional!"
"We love seeing reviews like this, Tripp! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Hailey Harvey
February 17, 2023
"Lane was an amazing help and very resourceful with all of my questions"
"Hailey, thank you! We appreciate your trust in us to take care of your insurance policies."
Olivia Brownlee
February 17, 2023
"Lane Stewart did a great job explaining everything! Fantastic customer service!!"
"Thank you for the five-stars, Olivia! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Hannah Zuro
December 12, 2022
"Amazing service and people!!"
"Thank you for the five-stars, Hannah! We appreciate you for letting us be your good neighbor!"
Cary Warren
December 9, 2022
"One of the best in the business…these guys have taken very good care of me and my family."
"Cary, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Atley Moberly
November 18, 2022
"Amazing experience and service!"
"Thank you for taking the time to leave us a review, Atley. Our State Farm office in Oxford would be nothing without policyholders like you!"
Abby Biddle
November 18, 2022
"Great staff with helpful service!"
"Thank you, Abby for the five-star rating! We’re honored to have you as a customer at our State Farm in Oxford, MS."
Jay Pratt
October 28, 2022
"Very helpful service"
"Thank you for taking the time to leave us a review, Jay. Our State Farm office in Oxford would be nothing without policyholders like you!"
Jarad Kruse
October 20, 2022
"Lane Stewart helped me out getting a policy with State Farm with great service. 10/10! Really good rates!"
"Jarad, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
Carter Kim
October 20, 2022
"Great service, helped me out efficiently"
"Carter, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Abhiru Raut
October 19, 2022
"Great service, friendly employees."
"Thank you for the five-stars, Abhiru! We greatly appreciate you taking the time to leave us a review!"
Cameron Buss
October 14, 2022
"Great service and very helpful. Highly recommend"
"Cameron, thank you! We appreciate your trust in us to take care of your insurance policies."
Nathan Lott
October 13, 2022
"Great service they got me everything I needed!"
"Thank you for the five-stars, Nathan! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."